Compassionate Mental Health Counseling & Therapy — Serving Nationwide
Compassionate Mental Health Counseling & Therapy — Serving Nationwide
These Terms of Service (“Terms”) govern your use of the Footprints to Feel Better website and your engagement of counseling and/or coaching services from Footprints to Feel Better (“we,” “us,” “our,” or the “Practice”). By using our website, scheduling an appointment, or receiving services, you agree to these Terms. If you do not agree, please do not use our website or services.
Footprints to Feel Better offers two distinct categories of service, and it is important to understand the difference:
We will clarify, at intake, which category of service you are receiving. If your needs are more appropriately addressed through licensed counseling, we will let you know and, where appropriate, refer you accordingly.
Our services, including telehealth, are not appropriate for emergencies. If you are experiencing a medical or psychiatric emergency, are in crisis, or are at risk of harming yourself or others, call 911, go to your nearest emergency room, or call/text the 988 Suicide & Crisis Lifeline. We may not be reachable outside of scheduled sessions or normal business hours.
You must be at least 18 years old to agree to these Terms on your own behalf, or the parent/legal guardian of a minor client providing consent on the minor’s behalf, and you must be physically located in a jurisdiction where we are authorized to provide services (generally New York State for telehealth) at the time of any session.
Fees are due at the time of service unless other arrangements have been made in writing. We use a third-party payment processor to handle transactions; we do not store your full payment card information.
Confidentiality of clinical information is governed by our HIPAA Notice of Privacy Practices, applicable New York State law, and professional ethical standards. Coaching communications that do not constitute clinical treatment records are handled under our Privacy Policy. Certain disclosures may be required or permitted by law even without your consent (for example, mandated reporting of suspected child or vulnerable-adult abuse, or imminent risk of serious harm), as further described in our HIPAA Notice of Privacy Practices.
To the fullest extent permitted by law, Footprints to Feel Better, its owners, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, except where such limitation is prohibited by law or in cases of gross negligence or willful misconduct.
Either party may end the service relationship at any time. We may decline to continue services or make an appropriate referral if we determine, in our professional judgment, that continued services are not clinically appropriate, safe, or in your best interest, or in the event of non-payment, subject to applicable professional and ethical obligations regarding continuity of care.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services shall first be addressed through good-faith discussion between the parties.
We may revise these Terms from time to time. The “Effective Date” above reflects the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.
Footprints to Feel Better
3249 Kingsbridge Ave, Bronx, NY 10463
Email: intake@footprintstofeelbetter.com
