What is the cost per session?

Footprints is in-network with multiple insurance plans, so most clients pay only a small co-pay. For those paying out of pocket: Individual $95, Couples/Family Therapy $125, Group $125.

How do I start seeing a therapist?

The first step is calling in to complete an intake form with one of our coordinators, either over the phone or by email. Once the intake form is completed, we send documents to fill out through our client portal. You'll be paired with a provider once that is completed.

I signed up, how long will it take to be matched with a therapist?

After your intake is completed and your documents are submitted through our secured client portal, it typically takes 1-2 weeks to be paired with a provider, based on your availability and preferences.

How long is the intake process?

The intake process takes about 5 minutes to complete. For couples or family therapy, it can take up to 10-15 minutes.

Am I allowed to switch to another therapist?

Yes. We recommend trying your paired provider for at least 3 sessions, since the first is intake and the next two are for getting to know each other. If it isn't a mutual fit after 3 sessions, you'll be reassigned, which can take 1-2 weeks based on availability and preferences.

When will in-person sessions be offered?

In-person sessions are offered at our location at 3249 Kingsbridge Ave, Bronx, NY, 10463.

My question isn't listed, what should I do?

Reach us at intake@footprintstofeelbetter.com or call (917) 352-3625.

Compassionate Mental Health Counseling & Therapy — Serving Nationwide

Chronic Illness & Medical Condition Counseling in the Bronx & Online

Support for Living Well With a Chronic or Medical Condition

A diagnosis changes more than your body it changes your routines, relationships, and sense of self. We help you process the emotional side of chronic illness and build a life that isn’t defined by it.

What Is Chronic Illness Counseling?

Chronic illness counseling helps you cope with the stress, grief, and uncertainty that come with an ongoing medical condition — whether newly diagnosed or long-managed. Therapy gives you space to process fear, fatigue, and frustration while building practical strategies for daily life.

HOW THERAPY HELPS

Support that fits your reality

Practical, compassionate care built around your health, not in spite of it.

Emotional Processing

A space to grieve, vent, and make sense of how illness has changed your life, without judgment.

Coping & Pacing Strategies

Tools for managing fatigue, flare-ups, and the unpredictability of chronic symptoms.

Care Team Coordination

Support communicating with doctors and loved ones, so you feel less alone in your care.

Our Role in Your Care

Scope of Services & Medical Care

Mental Health Support & Coordination of Care Footprints Mental Health Counseling provides mental health counseling and psychological support. We do not prescribe, dispense, or manage medication, and we do not diagnose or treat chronic illnesses or other medical conditions. These require the care of a licensed physician or medical specialist. Living with a chronic illness, or adjusting to a new medication, can affect your emotional well-being. Our clinicians can support you through that experience by helping you cope with stress, anxiety, grief, or changes in daily life, and by working alongside the medical treatment you receive from your doctors. Our role is to complement your medical care, not replace it. If you need medication, a medical diagnosis, or treatment for a chronic illness, we will gladly refer you to physicians and specialists who treat your specific condition. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.

Frequently asked questions

Answers to what people navigating chronic illness ask us most.

Can therapy really help with a physical illness?

Therapy won’t treat the physical condition itself, but it can significantly reduce the anxiety, depression, and stress that often come with it — which in turn can improve how you experience symptoms day to day.

Do you work alongside my medical team?

With your permission, we’re glad to coordinate with your physicians or specialists so your emotional care and medical care support each other.

I was just diagnosed. Is it too soon to start therapy?

Not at all many clients start right after diagnosis, when the emotional adjustment is heaviest. Support early on can make ongoing management easier.

You don't have to manage this alone

Book a session with a therapist who understands the emotional weight of chronic illness telehealth and in-person options available.